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Support and tips General Password and reinstallation questions  Compatibility details  - Compatibility with Windows Remote Desktop and Terminal Services. EULA  - End User License Agreement Feedback form  - Email us with your comments, questions and suggestions. Screen Capture Capturing elusive objects  - How to capture objects that disappear when you click. Faster edits  - Opening captured images in your image editor fast. Captures blocked by security program  - Security programs sometimes make the screen to go black. Video Capture Blank video captures  - How to fix a blank capture from a movie player. Missing codec or unsupported format  - How to restore Windows to normal. "Specified device is already in use"  - How to set the default recording device. The 2GB file size limit  - How long is that in minutes? Minimizing file size  - Six tips for smaller files. Faster video recording  - Ten tips for increasing frame rate. Improving video quality  - Two tips for better playback quality. Editing your videos  - How to add titles, effects and mix videos for free. Google Earth  - Capture Google Earth flights for free! Audio Capture Blank audio captures  - How to fix captures with no sound. None of the channels work  - What to do if your audio card doesn't provide a channel for recording the speakers. Low quality audio captures  - How to fix low volume / high static audio captures. Audio quality versus file size  - Optimizing audio settings for best quality and size.