Screen capture troubleshooter

Identify your problem from the list below and click for help.

Screen goes white

Blank or transparent media player capture

Blank spots caused by slow computers

Capturing menus, drop down lists, CaptureWiz itself . . .

Capturing the mouse pointer

Capturing games

Capturing screen savers

Capturing DOS programs

Pasting into Microsoft Office program fails

Pasting into Microsoft Outlook fails

Pasting into Microsoft Word results in small text

Capturing Windows 8 Metro apps