Screen capture troubleshooter

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Identify your problem from the list below and click for help.

 

Screen goes white

 

Screen changes size or scale

 

Blank or transparent media player capture

 

Blank spots caused by slow computers

 

Capturing menus, drop down lists, CaptureWiz itself . . .

 

Capturing the mouse pointer

 

Capturing games

 

Capturing screen savers

 

Capturing DOS programs

 

Pasting into Microsoft Office program fails

 

Pasting into Microsoft Outlook fails

 

Pasting into Microsoft Word results in small text

 

Capturing Windows 8 Metro apps