No audio

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The most common reason for no audio is that the speaker recording channel is missing.

 

Check that your speakers are on, have power, are not-muted, plugged in to the computer's speaker jack and the volume knob is turned up.

 

In the Windows taskbar notification area, right-click the speaker icon then click Open Volume Mixer. Check that the Speakers volume is up and not-muted.

 

VolumeMixer

Windows Volume Mixer

 

If you're lucky enough to have a speaker / headset switch, check it's setting.

 

On the PixelMetrics player, click Options and be sure Mute is unchecked. If the Mute option is disabled, the recording has no audio stream.

 

Insure the recorder is set to record audio.

1 On the capture bar, click Settings / Options / Audio.

2 Be sure Include audio is check marked.

3 Check that the desired Channel is selected, such as Microphone, StereoMix, What-U-Hear or Rec-Playback.

4 Be sure the volume is turned up.

If the computer output is connected to a TV or similar device, temporarily restore the computer's audio output to its attached speakers during recording, otherwise the StereoMix channel may go silent.

1 On the Windows taskbar, click Start / Control Panel.

2 On the Control Panel, click Hardware and Sound.

3 In the Sound section, click Manage audio devices.

4 On the Sound window, click the Playback tab.

5 Select Speakers.

Some users report that unplugging their USB microphone during recording gets StereoMix to work. It seems some audio cards handle one input or the other, but not both.

 

Customer Tamir P. reports that some computers have a Listen to this device setting that must be set to Realtek Digital Output during recording.

1 On the Windows taskbar, click Start / Control Panel.

2 On the Control Panel, click Hardware and Sound.

3 In the Sound section, click Manage audio devices.

4 On the Sound window, click the Recording tab.

5 Click the StereoMix channel, if available. If not, forget this tip.

6 Click the Properties button.

7 Click the Listen tab, if available. If not, forget this tip.

8 For Listen to this device, select Realtek Digital Output

 

If recording from a media player, check if it has a function for saving video files. Some do, like the VideoLAN player.

 

Online videos can often be downloaded. If available, downloads are faster, easier and exact duplicates of the original. Search online for something like "YouTube Downloader" for a choice of web services, browser plug-ins and full programs for downloading web media.

 

 


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