Screen changes size or scale

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If your screen changes size, scale or shifts when starting a screen capture, it's probably because you started using screen magnification. High resolution monitors make text appear so small that people often use screen magnification to compensate.

 

Signing out and back will fix it...

 

Win 10 Sign out

 

If not, you may need to upgrade to CaptureWiz version 6 or later. Older versions of CW aren't compatible with the screen magnification used by Windows 8.1 and later.