Screen capture troubleshooter

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Identify your problem from the list below and click for help.


Screen goes white


Screen changes size or scale


Blank or transparent media player capture


Blank spots caused by slow computers


Capturing menus, drop down lists, CaptureWiz itself . . .


Capturing the mouse pointer


Capturing games


Capturing screen savers


Capturing DOS programs


Pasting into Microsoft Office program fails


Pasting into Microsoft Outlook fails


Pasting into Microsoft Word results in small text


Capturing Windows 8 Metro apps